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Privacy Policy

Your privacy is sacred. Here we clearly explain how we handle your information.

Last Updated: February 1, 2026

At Fortitude Insurance Services LLC ("we", "our", "us"), we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

To provide you with accurate insurance quotes, we collect "Personally Identifiable Information" (PII), which may include, but is not limited to:

  • Name, address, email address, and phone number.
  • Date of birth, driver's license number, and marital status.
  • Vehicle details (VIN) and property information.
  • Driving history and prior claims data.

2. How We Use Your Information

We use your data exclusively to:

  • Request quotes from multiple insurance carriers (such as Progressive, Geico, Bristol West, etc.) on your behalf.
  • Issue, service, and renew your insurance policies.
  • Communicate with you regarding changes to your coverage or billing.

3. SMS & Text Messaging Policy

By providing your phone number, you consent to receive text messages (SMS) from Fortitude Insurance regarding your quotes and policies.

Mobile Data Privacy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt-out of receiving messages at any time by replying "STOP".

4. Cookies & Digital Advertising

This website uses cookies and similar tracking technologies (such as the Meta/Facebook Pixel and Google Ads tags).

These tools allow us to:

  • Analyze our website traffic to improve user experience.
  • Serve you relevant advertisements on third-party platforms (Retargeting) based on your interest in our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Information Sharing

We do not sell your personal information. We only share your data with:

  • Insurance Carriers: Strictly as necessary to obtain your quote.
  • Software Providers: Such as EZLynx (our management system), who are contractually obligated to protect your data.
  • Authorities: If required by law (e.g., DMV reporting).

6. Data Security

We implement industry-standard security measures (SSL encryption, secure servers) to protect your personal information from unauthorized access, alteration, or destruction.

Privacy Contact

To exercise your rights to access, correct, or delete data, please contact us:

Fortitude Insurance Services LLC
support@fortitudeins.us